Privacy Policy

Jayda Travels Mobile Lab

Last Updated: October 9, 2026

Jayda Travels Mobile Lab respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information is collected, used, shared, and managed when you visit our website, request an appointment, or communicate with our business.

1. Information We Collect

When you visit our website, submit a contact form, or request an appointment, we may collect the following information:

Full name
Telephone number
Email address
Requested testing location, including address, city, and ZIP code
Type of testing service requested
Preferred appointment date and time
Information voluntarily provided in messages or service inquiries

At this time, Jayda Travels Mobile Lab does not request or collect Social Security numbers, copies of identification documents, medical records, or testing results through its website forms.

Information required for specimen collection, identity verification, consent, or chain of custody documentation may be collected separately as part of the testing service.

Our website may also collect technical information through cookies and similar technologies used by our website hosting provider.

2. How We Use Your Information

Information collected through our website may be used to:

Respond to inquiries and service requests.
Review, schedule, and confirm appointments.
Coordinate mobile specimen collection services.
Communicate appointment details, changes, and service information.
Respond to cancellation, refund, and rescheduling requests.
Maintain appropriate business records.
Comply with applicable legal and regulatory requirements.
Support website functionality and customer service.

3. Testing Information and Confidentiality

Jayda Travels Mobile Lab provides mobile DNA specimen collection and DOT and Non-DOT urine specimen collection services.

Certain testing services may require additional personal information, identity verification, consent forms, or chain of custody documentation.

This information may be collected separately from the website as part of the requested testing service and handled according to applicable requirements.

Customers should not submit Social Security numbers, identification documents, medical records, testing results, or other sensitive personal information through general website contact or appointment request forms.

If additional information is required, Jayda Travels Mobile Lab will provide instructions regarding the appropriate collection process.

4. Sharing Information With Third Parties

Jayda Travels Mobile Lab may share personal information when necessary to coordinate requested services, support business operations, or comply with applicable legal requirements.

Depending on the service, information may be shared with authorized laboratories, testing administrators, employers or other authorized requesting parties, and service providers involved in website operations or appointment coordination.

Any sharing of information will be subject to applicable law, required authorization, and the procedures governing the requested service.

Jayda Travels Mobile Lab does not sell personal information collected through its website.

5. Website Hosting and Cookies

Our website is hosted through Wix, which provides website hosting, forms, and appointment booking functionality.

Wix and other website service providers may use cookies and similar technologies to support website functionality, security, performance, and visitor experience.

Visitors may manage certain cookie preferences through their browser settings or available website cookie controls.

6. Information Security

Jayda Travels Mobile Lab recognizes the importance of protecting personal information and takes reasonable measures appropriate to its business operations to reduce the risk of unauthorized access, use, or disclosure.

However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.

7. Information Retention

Personal information may be retained for as long as reasonably necessary to coordinate requested services, maintain business records, resolve inquiries, and comply with applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the services involved.

8. Your Privacy Rights

Depending on applicable law, individuals may have rights to request access to, correction of, or deletion of certain personal information.

Customers may contact Jayda Travels Mobile Lab with privacy-related questions or requests using the contact information provided below.

Certain information may need to be retained to meet applicable legal, regulatory, or recordkeeping obligations.

9. Children's Privacy

Our website is not intended for children to independently submit personal information or request testing services.

Testing involving minors may require consent from a parent, legal guardian, or other legally authorized individual, depending on the requested service and applicable requirements.

10. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Jayda Travels Mobile Lab is not responsible for the privacy practices of independently operated third-party websites. Visitors are encouraged to review the privacy policies of those providers.

11. Changes to This Privacy Policy

Jayda Travels Mobile Lab may update this Privacy Policy to reflect changes in business practices, website functionality, or applicable legal requirements.

Updates will be posted on this page with a revised date.

12. Contact Information

For questions about this Privacy Policy or the handling of personal information, please contact:

Jayda Travels Mobile Lab

Phone: 720-490-2224

Email: info@jaydatravels.com

Mailing Address Only:

1001 Bannock St.

PMB #1105

Denver, CO 80204

This address is for mailing purposes only. Jayda Travels Mobile Lab provides mobile specimen collection services at approved customer locations.